Eight years ago, a strong group of leaders who served as my board of directors taught me a powerful lesson that I continue to use every single day in all of my online email. Though I am now running my own private company, this lesson continues to be relevant. Today I work with organizations and teams on reducing their overwhelm and developing boundaries. One of places organizations can find immediate relief is streamlining and reducing email.
Eight years ago I was using email as a way to stay connected and in touch with my board. I was
My board did an intervention. They sent one very experienced leader to represent them. She said I was killing them by email. She explained my emails were like Easter egg hunts. They felt compelled to read my emails and it was hard to find the nuggets they needed buried in all the stories and hard to figure out what they needed to do or put on their schedule.
She offered me simple tips that I continue to use today.
Keep it brief, bare minimum.
Try not have more than 2-3 points maximum.
Use a list format rather than a letter format.
Call out in subject line what kind of email it is: Thank You , Follow-Up, Reminder, Invite, Introducing you.
Those subjects still cover nearly all of the emails I send.
Take a few moments and think about who you send emails to; your team, your customers, your business partners. What are your main subjects?
After reading a leader's 8-page letter to her team, I thought I would share the intervention that changed me.
Photo by Kate Remmer/Unsplash
How I Eliminated Death by Email
Posted by Sarri Gilman
I learned the healing power of boundaries first with myself, then by teaching it to many others. I am the author of Transform Your Boundaries and Naming and Taming Overwhelm. My next book is on Trauma and Recovery. I am a psychotherapist with more than 3 decades of experience. But my experience has not been limited to a small room with a couch. I also ran 3 non-profit organizations for 20 years, founding 2 of those orgs and taught leadership 7 years. Making boundaries easier has become my life purpose. I believe many of our conflicts, stress, and difficulties comes from the need to develop a deeper understanding about boundaries. I have webinars and workshops to help you grow your abilities.